Delivery / Shipping

 

Where are you located, & can I collect my order?

We are located in South Australia! We do not have an actual physical store however, we only operate via this website and the occasional convention appearance. For this reason pickup is not available, but please contact us if you are concerned about the postage price!

Do you ship internationally?

[ DUE TO COVID, WE ARE CURRENTLY ONLY SHIPPING WITHIN AUS & NZ! SORRY :( CONTACT US IF YOU LIVE ELSEWHERE AND WANT TO TALK ABOUT PLACING AN ORDER ]

- Normally, this would be the answer : - Yes we do! We ship worldwide. But as we are located in Australia, International shipping can be quite expensive so don't be afraid to contact us about the postage price. We will do our best to get the cheapest postage price possible for your order!
The cheapest way to post items internationally is as a large letter rather than a parcel (which means everything has to fit in a letter no thicker than 2cm and no heavier than 500g) which is perfect for small, thin and lightweight items.

How much do you charge for postage / shipping?

For Australian Orders, All orders weighing upto 500g are $9.00,
All orders weighing between 500g and 3kg are $13.00,
And all orders weighing between 3kg and 5kg are $20.00.
Some orders that only contain a few stickers can be sent for just $4.50, look for the shipping option STICKERS ONLY when you checkout! (This will only work if you have one or two sticker sheets and nothing else in your order! ♥)

Express shipping is also available for a few dollars more!

* Alternatively for a limited time any orders of $50 or more will qualify for FREE SHIPPING! * (Australian orders only)

International shipping from Australia is insanely expensive, especially if tracking is required.

Currently, due to COVID and the resulting chaos in the mail system, the only international location we are currently posting to is New Zealand
The cost for postage to NZ is :
For orders upto 500g in weight, the cost would be $18.50
For orders between 500g > 1kg in weight, the cost would be $25.00
For orders between 1kg > 2kg in weight, the cost would be $36.50
For orders between 2kg > 5kg in weight, the cost would be $58.00

Many apologies to anyone that lives elsewhere and would like to place an order. If you do live in another country and want to talk about placing an order just send us a message through the contact form, we can probably sort it out but we are absolutely only sending orders with tracking, and that would mean the absolute minimum shipping cost for international orders would be about $25, so not cheap at all unfortunately. This is the cheapest possible option to post parcels overseas AND have tracking on them. Depending on the weight of the items you order the price may be more than $25, $25 is just the starting price.

Will there be tracking on my order?

YES! We are currently sending everything with tracking. All orders are sent through Australia Post and can be tracked here.

How long until I receive my order?

Delivery times vary based on how far your order has to travel, and also what time of the year it is (as often mail can be slower in the weeks leading up to Christmas etc) If you are in Australia you should hopefully receive your order within about 3 - 7 business days, but international orders will take longer. A rough guide would be between 7 - 14 business days.
For a more detailed guide please check the Australia Post website.